PCR360 Customer Center Training
This course is designed to introduce users to the PCR360 Customer Center by providing hands-on experience with the system through instructor-led activities.
- Navigation of the PCR360 Customer Center
- Ordering New Services and Equipment
- Changing and Removing Services
- Tracking Your Order
- Viewing Your Bills and Call Detail Records
- Viewing Reports
- Using the Knowledgebase
Current users of the PCR360 Customer Center (telecom management system) who request campus phone services for their department(s).